Frequently Asked Questions (FAQ)

What compliance and standards do you follow?

We want our ConverStations to be healthy for your office and the environment, so we offer these materials specifications:

  • All electrical components connected to main power are UL Listed and installed in compliance with the National Electrical Code and manufacturer instructions.
  • Wood products bear the "no formaldehyde added," "formaldehyde free," or CARB II compliance certificate from our suppliers and manufacturers.  This will help prevent people from suffering the unhealthy effects of composite wood product off-gassing.
How environmentally friendly is a ConverStation?

ConverStations are not just good for your office but are good for the environment as well.

  • Electrical: Our ventilation and lighting system use Extremely Low Voltage (under 50V). We use efficient fans and LED lights to ensure lowest power consumption and longest life.
  • Wood: We use quality composite wood from Forestry Stewardship Council (FSC) certified providers.
  • Insulation: All of our insulation is from recycled materials; recycled cotton materials and recycled plastic bottles.

 

Do you offer customer support?

Yes!  Please get in touch with us through our Contact Us page.

Can I see it or try it before I buy it?

We are currently establishing our network of showrooms.  In the meantime, you can purchase with confidence knowing that we offer a 30-day money-back guarantee. Within the San Francisco Bay Area, we will drive a unit to your office for demonstration purposes.

How is a ConverStation delivered?

Our ConverStations are flat-shipped in multiple boxes.  Rates are dependent on method of shipment chosen and weight and will be calculated at the time of your order.

How do I install a ConverStation once its delivered?

Installing a ConverStation is easy. Two people and a few simple tools can install our phone booth in less than two hours by following our detailed instruction manual.

Within the San Fransisco Bay Area, we can send an installation specialist for a nominal fee.

When will my order arrive?

You will receive a confirmation email with your order giving you an estimated shipment date.  Due to demand, please allow 4-6 weeks for delivery.

Is there a money-back guarantee?

If for any reason you are not satisfied with your ConverStation, please ship it back to us within 30 days of delivery and we will refund your purchase price. Any damage from use or shipping will be deduced from the refund amount.

Do you offer a warranty?

We offer a limited warranty to all original purchasers.  Please click here to read our warranty.